Our Promise to Our Valued Customers
Who Are We?
Personal information is information about an identifiable individual, excluding an employee’s name, title and business address and business phone number. Your personal information includes, but is not limited to, your contact information and your financial information. If you are making a claim under your credit insurance with either Trans Global Insurance Company or Trans Global Life Insurance Company, personal information will also include health information.
The Purposes of Collection, Use and Disclosure
Personal Information We Collect
We imply your consent to collect, use and disclose your personal information for the reasonable and necessary purposes set out above. If, at any time, we wish to collect, use and/or disclose your personal information for any other purpose, we will notify you of that purpose and seek your consent to do so. Please also note that, in some limited circumstances, we are permitted by law to collect, use and/or disclose your personal information without your consent, with or without notice to you.
Cookies and Non-Identifying Information
The Brick Group uses both session cookies (which are automatically deleted from your computer when you close your browser session) and persistent cookies (which remain on your computer between sessions) in order to facilitate your ability to use the website efficiently and effectively. By using our website while your browser is set to accept cookies, we imply your consent to them. If you are browsing or shopping online, we and/or our trusted third party agents track your movement through our website and collect statistics about your navigation, such as page views and time spent on the website, using click stream data and tag software. This information about your visit to our website is then aggregated with the information about other individuals’ visits. Using this non-identifying information, we strive to continually improve and enhance the online experience of all of our customers, to evaluate the success of marketing campaigns and to report on aggregated site usage. In no case is click stream data or tag software used by us to collect or store personally identifiable information.
Transmission, Storage and Retention
The security of your personal information is very important to us. If you are transmitting information to us electronically, all of your personal information is encrypted (or coded) through Secure Sockets Layer (SSL) protocol, and is only decoded when it reaches our servers. We have policies and procedures in place to ensure that your personal information, both in electronic and paper format, is kept safe and secure, and we impress upon our employees the importance of maintaining the highest standards of ethics and confidentiality.
Personal information you provide to us is purged from our systems and records after seven (7) years, being a reasonable period of time following expiration of any warranties and other obligations we might have to you and/or to public bodies.
How can you control your personal information?
Where can you contact us?
Call Toll-Free: 1-844-930-6022
Trans Global Insurance Company
Suite 275, 16930 114 Avenue NW
Attention: Chief Privacy Officer
Our Chief Privacy Officer, or an appropriate delegate, will review your communication and, if necessary, respond to you directly